Privacy Policy
Last updated: July 2025
1. Who We Are
Mountainview Accounting Ltd. ("we", "us", or "our") is a professional accounting firm based in Smithers, British Columbia, serving clients across British Columbia. We are committed to protecting your personal information and your right to privacy.
2. Information We Collect
We may collect the following types of personal information:
- Contact information — your name, email address, and phone number when you reach out to us through our website contact form or by other means.
- Financial and tax information — documents and data you provide to us in the course of receiving accounting, bookkeeping, payroll, or tax services.
- Usage data — basic, anonymized information about how visitors interact with our website (e.g. pages visited, browser type). We do not use tracking cookies for advertising purposes.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request.
- Prepare and file tax returns, financial statements, and other documents on your behalf.
- Communicate with you about your account or our services.
- Meet our legal and professional obligations as a CPA firm in British Columbia.
We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis and Consent
We collect and process your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA). By submitting information through our website or engaging our services, you consent to the collection and use of your information as described in this policy.
5. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard safeguards — including secure file-sharing platforms, encrypted communications, and restricted staff access — to protect your data from unauthorized access, disclosure, or loss.
6. Retention
We retain your personal and financial information for as long as required to provide our services and to meet our legal, regulatory, and professional obligations. Tax and financial records are typically retained for a minimum of seven years in accordance with CRA requirements.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for certain uses of your information (subject to legal or contractual restrictions).
To exercise any of these rights, please contact us using the details below.
8. Third-Party Services
We may use trusted third-party platforms (such as secure document portals and accounting software) to deliver our services. These providers are bound by their own privacy policies and are selected for their commitment to data security.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Mountainview Accounting Ltd.
Smithers, British Columbia
Contact us through our website